If a follow‑up reminder isn’t saving, try these steps.
1. Missing date
A follow‑up must have a date selected.
2. Invalid characters
Avoid special characters in the follow‑up note.
3. Browser extension conflict
Extensions like form fillers or script blockers can interfere.
Fix: Try disabling extensions temporarily.
4. Session timeout
If you were inactive for a while, your session may have expired.
Fix: Log out and back in, then try again.